Shipping policy
Toto Hair Shipping Policy
We currently ship within the United States.
Standard Shipping
- Orders under $35: $4.99
- Orders of $35 or more: FREE Standard Shipping
- Estimated delivery: 3–5 business days after shipment
Express Shipping
- $15.00
- Estimated delivery: 1–3 business days after shipment
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Orders are shipped to the delivery address provided at checkout. Please review your shipping information carefully before submitting your order. Toto Hair is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
If your package arrives damaged, or if there appears to be a delivery problem, please contact us as soon as possible with your order number and relevant photos or tracking information so we can assist.
Contact Us
Toto Hair
201 Grand Street, 2nd Floor
New York, NY
Customerservice@totohairs.com
212-431-1630