Terms of service
Toto Hair Terms of Service
By using this website and placing an order with Toto Hair, you agree to these Terms of Service.
Products and Availability
We make reasonable efforts to keep product descriptions, pricing, images, and inventory accurate. Product availability may change without notice, and we reserve the right to limit quantities, correct errors, or cancel an order if necessary.
Pricing and Payment
Prices are listed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges are calculated at checkout. Payment must be successfully authorized before an order is processed.
Orders
We reserve the right to refuse or cancel an order in cases including suspected fraud, pricing errors, inventory discrepancies, or other processing issues. If we cancel a paid order, the applicable amount will be refunded to the original payment method.
Shipping
Shipping times are estimates and are not guaranteed. Please review our Shipping Policy for current rates, delivery estimates, and additional information.
Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy. Certain opened, used, final-sale, promotional, or otherwise ineligible products may not be returnable.
Product Use
Professional hair care and skin care products should be used according to the manufacturer’s directions. Toto Hair is not responsible for misuse, allergic reactions, sensitivities, or results that vary from person to person. Customers should review product ingredients and instructions before use.
Intellectual Property
Website content, including text, graphics, logos, design elements, and original content, may not be copied or reused without permission except where permitted by law.
Third-Party Services
Our store may use third-party services, including payment processors, shipping carriers, and ecommerce technology providers. Their services may be subject to their own terms and policies.
Limitation of Liability
To the extent permitted by applicable law, Toto Hair is not liable for indirect, incidental, special, or consequential damages arising from use of this website, purchased products, carrier delays, or third-party services.
Changes to These Terms
We may update these Terms of Service from time to time. Updated terms become effective when posted on this website.
Contact Us
Toto Hair
201 Grand Street, 2nd Floor
New York, NY
Customerservice@totohairs.com
212-431-1630